Troubleshooting

Change of Address

We only ship completed medallion stamps to addresses on valid, government-issued IDs or directly to the transfer agent.

If you’ve recently moved and your ID shows your old address:

Update your ID with your state’s DMV first, if possible

Contact us to discuss alternatives

We may be able to ship directly to the transfer agent instead

Please Note: Additional verification may be required

Submitting Your Documents

Getting Your Completed Forms

The eSignature Process: What to Expect