Learn from Others’ Experiences
Avoiding these common mistakes will help ensure your medallion guarantee process goes smoothly.
Form Completion Mistakes
Signing in the medallion box: This space is only for our stamp and signature
Leaving fields blank: Write ‘N/A’ if something doesn’t apply
Using white-out or crossing out: Get a fresh form if you make an error
Mismatched names: Ensure names match exactly across all documents
Missing signatures: All required parties must sign before submission
Document Mistakes
Old account statements: Must be within 6 months
Incomplete trust documents: Send ALL pages and amendments
Missing death certificates: Required for all estate transactions
Wrong court documents
Verification Mistakes
Using a phone or tablet: Always use a computer for account creation
Rushing through questions: Take time to read carefully
Creating account for someone else: The authorized party needs to create an account
Submission Mistakes
Not informing us of uploads: Always email your compliance officer to notify them that you have uploaded documents
Sending originals unnecessarily: Usually copies are fine
Incomplete document sets: Gather everything before submitting