Reasonable Time to Gather Documents
We understand it can take time to collect all required documents, especially for complex transactions involving estates or multiple parties. However, all transactions have a 6-month validity window from the date of payment. If a transaction is not completed within 6 months, it will be closed and the fee is forfeited. We will send you a notice at least 30 days before your transaction is scheduled for closure, so you have time to wrap things up or reach out if you need assistance.
Typical Timeframes
Standard transactions: Most customers complete document collection within 1-2 weeks
Estate transactions: May take 2-4 weeks to obtain court documents
Complex situations: Can take longer depending on circumstances
Keeping Your Transaction Active
To keep your transaction open:
Communicate with us about your progress
Let us know if you’re waiting for specific documents
Respond to any requests for information
Submit documents as you receive them (you don’t need to wait for everything)
Extended Delays
If you need more time within your 6-month window:
Contact us to explain the situation
We can note your file to keep it active
Keep in mind that the 6-month validity period is firm — once it expires, fees cannot be refunded or transferred to a new transaction.